Terms and Conditions - Zamzam Perfumes

Last Updated: November 1, 2025

Welcome to Zamzam Perfumes, the official fragrance brand by Chota Bhai & Brha Bhai (Muhammad Shakoor and Abdul Ghafoor). These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website zamzamperfumes.net and the purchase of products from our online store.

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or purchase our products.

Please read these Terms carefully before using our services.

1. Definitions

For the purposes of these Terms and Conditions:

“Company,” “We,” “Us,” “Our” refers to Zamzam Perfumes, owned and operated by the Zamzam brand family, including its founders Muhammad Shakoor (Chota Bhai) and Abdul Ghafoor (Brha Bhai).

“Website” refers to zamzamperfumes.net and any associated mobile applications or platforms.

“Services” refers to the online shopping platform, product sales, customer support, and all features available through our website.

“Products” refers to perfumes, fragrances, home scents, gift sets, and related items sold through our website.

“Customer,” “User,” “You,” “Your” refers to any individual or entity accessing or using our website or purchasing our products.

“Content” refers to text, images, videos, graphics, designs, trademarks, and any other material available on our website.

“Order” refers to a purchase request submitted through our website for one or more products.

“Account” refers to the user profile created to access our services and make purchases.

2. Acceptance of Terms

2.1 Agreement to Terms

By accessing our website, browsing our products, creating an account, or making a purchase, you acknowledge that:

You have read and understood these Terms and Conditions
You agree to be legally bound by these Terms
You agree to comply with all applicable laws and regulations
You accept our Privacy Policy, Cookie Policy, and other policies

2.2 Modifications

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

2.3 Additional Terms

Certain features, products, or services may be subject to additional terms and conditions, which will be presented to you at the time of use.

3. Eligibility

3.1 Age Requirement

You must be at least 18 years of age to:

Create an account on our website
Purchase products from Zamzam Perfumes
Enter into a legally binding contract with us

3.2 Minors

If you are under 18 years of age:

You may only use our services with the involvement and consent of a parent or legal guardian
Your parent or guardian must agree to these Terms on your behalf
Purchases must be made by an adult

3.3 Legal Capacity

By using our services, you represent and warrant that:

You have the legal capacity to enter into a binding contract
You are not prohibited from using our services under applicable laws
You will comply with all local, national, and international laws

3.4 Geographic Restrictions

Our services are available worldwide, subject to:

Shipping restrictions to certain countries
Import/export regulations
Local laws and customs requirements
Payment processing limitations

We reserve the right to refuse service to any region or individual at our discretion.

4. Account Registration

4.1 Account Creation

To make purchases and access certain features, you may create an account by providing:

Full name
Valid email address
Phone number
Password
Shipping and billing addresses

4.2 Account Responsibility

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Ensuring the accuracy of your account information
Notifying us immediately of any unauthorized access
Logging out after each session on shared devices

4.3 Account Security

Do not share your password. We will never ask for your password via email, phone, or social media.

If you suspect unauthorized access:

Change your password immediately
Contact us at: support@zamzamperfumes.net
Review your recent account activity

4.4 Account Termination

We reserve the right to suspend or terminate your account if:

You violate these Terms and Conditions
You engage in fraudulent activity
You provide false or misleading information
You abuse our services or other users
Legal requirements mandate termination

You may close your account at any time by contacting customer service.

4.5 Guest Checkout

You may make purchases without creating an account using our guest checkout option. However, order tracking and account benefits will not be available.

5. Product Information

5.1 Product Descriptions

We strive to provide accurate product information, including:

Fragrance notes and compositions
Bottle sizes and volumes
Ingredients and materials
Usage instructions
Country of origin

However, we do not warrant that:

Product descriptions are 100% accurate or error-free
All features are described exhaustively
Images perfectly represent actual products
Colors appear exactly as displayed on your device

5.2 Product Availability

Products are subject to availability
We do not guarantee any product will remain in stock
Popular items may sell out quickly
Availability may vary by region
Pre-order items have separate terms

5.3 Product Images

Product images are for illustrative purposes:

Actual products may vary slightly in appearance
Screen settings may affect color display
Bottle designs may be updated by manufacturers
Packaging may differ from images shown

5.4 Fragrance Descriptions

Fragrance notes and descriptions are subjective:

Individual perception of scents varies
Skin chemistry affects how fragrances smell
Longevity depends on multiple factors
We encourage reading reviews and descriptions carefully

5.5 Changes to Products

Manufacturers may change:

Fragrance formulations
Bottle designs
Packaging materials
Product names

We will update product information when changes occur, but cannot guarantee immediate updates.

6. Pricing and Payment

6.1 Pricing

All prices displayed on our website:

Are in the currency specified (USD, AED, EUR, etc.)
Include or exclude taxes as indicated
Are subject to change without notice
May vary by region or promotion
Do not include shipping costs unless stated

6.2 Price Accuracy

While we strive for accuracy:

Pricing errors may occur
We reserve the right to correct pricing errors
If an error is discovered after purchase, we will notify you
You may choose to complete the order at the correct price or cancel

6.3 Taxes and Duties

Domestic Orders:

Applicable sales tax/VAT will be calculated at checkout
Tax rates depend on shipping destination

International Orders:

You are responsible for all import duties, customs fees, and taxes
These charges are not included in product or shipping prices
Contact your local customs office for fee estimates
We cannot predict or control these charges

6.4 Payment Methods

We accept the following payment methods:

Credit cards (Visa, Mastercard, American Express, Discover)
Debit cards
PayPal
Apple Pay / Google Pay
Bank transfers (select regions)
Buy Now, Pay Later services (Klarna, Afterpay, etc.)

6.5 Payment Security

All payments are processed through secure, encrypted gateways
We are PCI DSS compliant
We do not store complete credit card information
3D Secure authentication may be required

6.6 Payment Authorization

By providing payment information, you:

Authorize us to charge the specified amount
Confirm you have authority to use the payment method
Guarantee sufficient funds are available
Accept responsibility for all charges

6.7 Currency Conversion

If paying in a different currency:

Your bank or payment provider may charge conversion fees
Exchange rates are determined by your financial institution
We are not responsible for conversion rate fluctuations

6.8 Promotional Codes and Discounts

Discount codes must be entered at checkout
Only one promotional code per order unless stated otherwise
Codes cannot be combined with certain offers
Expired or invalid codes will not be accepted
We reserve the right to cancel codes at any time
Codes are non-transferable and have no cash value

7. Order Process

7.1 Placing an Order

To place an order:

Add products to your shopping cart
Proceed to checkout
Provide shipping and billing information
Select shipping method
Review order summary
Apply promotional codes (if any)
Submit payment
Receive order confirmation

7.2 Order Confirmation

Upon successful order placement:

You will receive an email confirmation
Confirmation includes order number and details
Email may take a few minutes to arrive
Check spam/junk folder if not received
Contact us if no confirmation within 24 hours

Order confirmation does NOT guarantee product availability.

7.3 Order Acceptance

An order is not binding until:

We accept and process your order
Payment is successfully authorized
You receive a shipping confirmation email

We reserve the right to:

Refuse or cancel any order
Limit order quantities
Refuse service to any customer
Cancel orders for pricing errors, fraud concerns, or stock unavailability

7.4 Order Modifications

Before Shipping:

Contact us immediately to modify your order
Changes depend on processing status
We cannot guarantee modifications will be possible

After Shipping:

Orders cannot be modified
You may return items per our return policy
Address changes may not be possible

7.5 Order Cancellation by Customer

Before Shipping:

Contact customer service immediately
Cancellation depends on processing status
Full refund if successfully cancelled

After Shipping:

Order cannot be cancelled
You may refuse delivery or return items per our return policy

7.6 Order Cancellation by Zamzam Perfumes

We may cancel orders due to:

Product unavailability
Pricing errors
Payment authorization failure
Suspected fraudulent activity
Violation of Terms and Conditions
Shipping restrictions
Force majeure events

If we cancel your order:

You will be notified via email
Full refund will be issued to original payment method
Refund processing may take 5-10 business days

7.7 Backorders and Pre-Orders

Some products may be available for pre-order or backorder
Expected shipping dates are estimates only
You will be notified of any delays
You may cancel backorders before shipment

8. Shipping and Delivery

8.1 Shipping Regions

We ship to:

All Emirates within the UAE
International destinations worldwide (subject to restrictions)
PO Boxes (select regions)

We do NOT ship to:

Restricted countries per international regulations
Areas with active conflict or trade sanctions
Remote locations without courier access

8.2 Shipping Methods

Available shipping options:

Standard Shipping: 5-10 business days
Express Shipping: 2-5 business days
Same-Day Delivery: (Dubai only, order before 2 PM)
International Shipping: 7-21 business days

Delivery times:

Are estimates only, not guarantees
Exclude weekends and public holidays
Begin after order processing (1-2 business days)
May vary due to customs, weather, or carrier delays

8.3 Shipping Costs

Shipping fees are calculated based on:

Destination address
Package weight and dimensions
Shipping method selected
Order value (free shipping may apply)

Free Shipping Offers:

Minimum order value may be required
Available to select regions only
Cannot be combined with certain promotions
Subject to change without notice

8.4 Order Processing Time

Orders are processed within:

1-2 business days (standard orders)
Same day for same-day delivery (Dubai)
2-3 business days during peak seasons

Orders placed on weekends/holidays are processed the next business day.

8.5 Tracking Information

Once shipped, you will receive:

Shipping confirmation email
Tracking number
Carrier information
Estimated delivery date

Track your order:

Use tracking number on carrier website
Check order status in your account
Contact customer service for assistance

8.6 Delivery

Delivery Requirements:

Someone must be available to receive the package
Signature may be required (high-value orders)
Valid photo ID may be requested
Delivery to registered address only

Failed Delivery:

Carrier will attempt redelivery
Package may be held at local facility
You will receive delivery notification
Packages are returned after multiple failed attempts

Lost or Stolen Packages:

Contact carrier immediately to file a claim
Contact us for assistance
We are not responsible for theft after delivery
Signature confirmation is recommended for high-value orders

8.7 International Shipping

Customs and Import:

You are responsible for all customs duties and taxes
Customs may delay delivery
Packages may be inspected by customs authorities
We cannot control customs processing times

Restricted Items:

Alcohol-based perfumes may be restricted in some countries
Check local regulations before ordering
We are not responsible for items seized by customs

8.8 Shipping Delays

Delays may occur due to:

Customs processing (international)
Weather conditions
Natural disasters
Courier capacity issues
Public holidays
Incorrect address information
Security inspections

We are not liable for carrier delays beyond our control.

9. Returns, Exchanges, and Refunds

9.1 Return Policy Overview

We want you to love your Zamzam Perfumes purchase. If you’re not satisfied, we offer returns within 30 days of delivery.

9.2 Eligible Returns

Products eligible for return must be:

Unopened and unused
In original packaging with seals intact
Accompanied by original receipt or order confirmation
In resalable condition

Important: Due to hygiene and safety regulations, we cannot accept returns of opened or used perfumes.

9.3 Non-Returnable Items

The following cannot be returned:

Opened perfumes or fragrances
Products with broken seals
Gift sets with missing items
Sale or clearance items (marked as final sale)
Personalized or custom products
Products without original packaging
Items showing signs of use

9.4 Return Process

To initiate a return:

Step 1: Contact Customer Service

Email: returns@zamzamperfumes.net
Provide order number and reason for return
Request within 30 days of delivery

Step 2: Receive Return Authorization

We will provide a Return Merchandise Authorization (RMA) number
Return instructions will be sent via email
Return shipping label (if applicable)

Step 3: Package Your Return

Include all original packaging and materials
Ensure products are sealed and unopened
Include RMA number inside package
Use adequate packaging to prevent damage

Step 4: Ship Your Return

Ship to the address provided
Obtain tracking information
Returns must be postmarked within 7 days of RMA issuance

Step 5: Refund Processing

Returns are inspected upon receipt
Refunds processed within 7-10 business days
Original shipping costs are non-refundable (unless item is defective)

9.5 Return Shipping Costs

Customer Responsibility:

You are responsible for return shipping costs
We recommend using trackable shipping methods
We are not responsible for lost return packages

Our Responsibility:

We cover return shipping for defective items
We cover return shipping for incorrect items sent
We provide prepaid labels for our errors

9.6 Exchanges

We currently do not offer direct exchanges. To exchange a product:

Return the unwanted item per our return policy
Place a new order for desired item
We will process refund once return is received

9.7 Refund Method

Refunds will be issued to:

Original payment method used for purchase
Same credit/debit card
PayPal account
Store credit (if requested)

Refund Timeline:

7-10 business days after return receipt
Additional 3-5 days for bank processing
You will receive email confirmation when processed

Refund Amount:

Purchase price of returned items
Original shipping costs (only if item is defective)
Shipping costs and promotional discounts are non-refundable for change-of-mind returns

9.8 Damaged or Defective Products

If you receive a damaged or defective product:

Within 48 Hours of Delivery:

Contact us immediately: info@zamzamperfumes.net
Provide photos of the damage
Include order number

We Will:

Send a replacement product at no charge
Provide a full refund if replacement is unavailable
Cover all return shipping costs
Expedite the resolution process

Damage During Shipping:

File a claim with the carrier
Contact us for assistance
Provide photos of damaged packaging

9.9 Wrong Item Received

If you receive an incorrect item:

Contact us within 48 hours
We will arrange for return pickup
Correct item will be shipped immediately
No cost to you for our error

9.10 Missing Items

If items are missing from your order:

Check all packaging materials thoroughly
Contact us within 48 hours
We will investigate and resolve quickly

10. Product Authenticity Guarantee

10.1 100% Authentic Products

Zamzam Perfumes guarantees that:

All products are 100% authentic and genuine
Products are sourced directly from authorized distributors
No counterfeit or fake items are sold
All products meet quality standards

10.2 Official Brand

Zamzam Perfumes is the official fragrance brand by:

Muhammad Shakoor (Chota Bhai)
Abdul Ghafoor (Brha Bhai)
Part of the Zamzam brand family (Electronics, Properties, Perfumes)

10.3 Quality Assurance

Every product undergoes:

Quality inspection before shipping
Proper storage in climate-controlled facilities
Secure packaging to prevent damage
Authenticity verification

10.4 Counterfeit Reporting

If you suspect a counterfeit product:

Contact us immediately: authenticity@zamzamperfumes.net
Provide purchase details and photos
We will investigate thoroughly
Legal action will be taken against counterfeiters

11. Intellectual Property Rights

11.1 Ownership

All content on our website is owned by Zamzam Perfumes or licensed to us, including:

Zamzam Perfumes name and logo
Product names and designs
Website design and layout
Text, images, and videos
Graphics and illustrations
Software and code
Trademarks and service marks

11.2 Trademarks

The following are trademarks of Zamzam Perfumes and associated brands:

Zamzam Perfumes®
Zamzam Brothers™
Chota Bhai™ and Brha Bhai™
Related logos and designs

11.3 Copyright

All website content is protected by:

International copyright laws
UAE intellectual property regulations
Digital Millennium Copyright Act (DMCA)

11.4 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

Access and use our website for personal use
View and download content for personal shopping
Print pages for personal reference

You may NOT:

Copy, modify, or distribute our content
Use our content for commercial purposes
Remove copyright or trademark notices
Create derivative works
Use automated systems to access our website (bots, scrapers)
Frame or mirror our website

11.5 User-Generated Content License

By submitting content to our website (reviews, photos, comments):

You grant us a worldwide, royalty-free, perpetual license
We may use, reproduce, modify, and display your content
You retain ownership of your content
You warrant that you have rights to the content submitted

11.6 Copyright Infringement

If you believe your copyright has been infringed:

Provide detailed information about the infringement
Include proof of copyright ownership
We will investigate and take appropriate action

11.7 Social Media Content

Content featuring Chota Bhai and Brha Bhai:

Belongs to the respective social media accounts
Cannot be used without permission
Requires proper attribution when shared

12. User Content {#user-content}

12.1 Reviews and Ratings

You may submit product reviews if:

You have purchased the product
Your review is honest and truthful
Content is not offensive or inappropriate
You don’t have conflicts of interest

We reserve the right to:

Moderate and approve reviews
Remove inappropriate content
Verify purchase history
Edit for grammar (not content)

12.2 Prohibited Content

You may not submit content that:

Is false, misleading, or defamatory
Contains hate speech or discrimination
Infringes intellectual property rights
Contains personal information of others
Includes promotional or commercial content
Contains profanity or obscenity
Is threatening or harassing
Violates any laws

12.3 Photos and Videos

When submitting photos/videos:

Ensure you have rights to all content
Do not include identifiable people without consent
Content should feature our products
No inappropriate or offensive imagery

12.4 Incentivized Reviews

If you receive products or incentives for reviews:

You must disclose this in your review
Your review must remain honest and unbiased
Failure to disclose may result in content removal

13. Prohibited Uses

13.1 You Agree NOT To:

Illegal Activities:

Use our website for any unlawful purpose
Violate any local, national, or international laws
Engage in fraudulent activities
Use stolen payment methods

Harmful Activities:

Transmit viruses, malware, or harmful code
Attempt to hack or breach security
Interfere with website functionality
Overload servers with requests

Unauthorized Access:

Access accounts other than your own
Share login credentials
Bypass security measures
Use bots or automated tools

Commercial Misuse:

Resell products for commercial gain without authorization
Use products for unauthorized business purposes
Scrape product information
Copy our pricing or descriptions

Abuse:

Harass other users or staff
Submit false information
Create multiple accounts to abuse promotions
Leave fraudulent reviews

13.2 Consequences

Violation of prohibited uses may result in:

Immediate account termination
Order cancellation
Legal action
Reporting to authorities
Ban from future purchases

14. Disclaimer of Warranties

14.1 “As Is” Basis

OUR WEBSITE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.

14.2 No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness of content
Uninterrupted or error-free service
Security of transmissions

14.3 Product Disclaimer

WE DO NOT WARRANT THAT:

Products will meet your expectations
Fragrance descriptions perfectly match your perception
Products will have specific results
Product availability will be continuous
Packaging will be exactly as pictured

14.4 Website Functionality

WE DO NOT GUARANTEE:

Website will be available 24/7
All features will work perfectly
Content will be error-free
Links will always be functional
Website will be secure from attacks

14.5 Third-Party Content

We are not responsible for:

Third-party website content
User-generated content accuracy
External links and resources
Third-party service failures

14.6 Allergies and Sensitivities

Important Notice:

Perfumes contain various ingredients
You may be sensitive or allergic to certain ingredients
Test products on a small skin area first
Discontinue use if irritation occurs
We are not responsible for allergic reactions
Consult a physician if you have concerns

14.7 Individual Results

Fragrance experiences vary based on:

Individual skin chemistry
Environmental factors
Application method
Storage conditions

15. Limitation of Liability

15.1 No Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAMZAM PERFUMES SHALL NOT BE LIABLE FOR:

Indirect, incidental, or consequential damages
Loss of profits or revenue
Loss of data or information
Loss of business opportunities
Emotional distress
Punitive damages

15.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED:

The amount you paid for the specific product in question, OR
$100 USD, whichever is less

15.3 Exceptions

Some jurisdictions do not allow limitation of certain warranties or damages. In such cases:

Limitations apply to the extent permitted by law
Your statutory rights are not affected
Consumer protection laws may provide additional rights

15.4 No Liability For:

Carrier delays or lost shipments (after transfer to carrier)
Customs seizures or delays
Force majeure events
Third-party actions
Unauthorized account access (if you failed to secure credentials)
Misuse of products
Failure to read product information

16. Indemnification

16.1 Your Agreement to Indemnify

You agree to indemnify, defend, and hold harmless Zamzam Perfumes, Muhammad Shakoor, Abdul Ghafoor, and all associated entities, officers, directors, employees, and agents from:

Any claims or demands
Legal fees and costs
Damages or losses

Arising from:

Your violation of these Terms
Your violation of any laws
Your infringement of intellectual property rights
Your misuse of products or services
Content you submit to our website
Your negligence or misconduct

16.2 Defense of Claims

We reserve the right to:

Assume exclusive defense of any claim
Control any matter subject to indemnification
Require your cooperation in defense

22. Governing Law and Jurisdiction

22.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of:

United Arab Emirates
Emirate of Dubai

Without regard to conflict of law principles.

22.2 Jurisdiction

You agree that any legal action or proceeding shall be brought exclusively in:

The courts of Dubai, United Arab Emirates
Federal courts having jurisdiction

22.3 Waiver of Jury Trial

To the extent permitted by law, you waive any right to a jury trial in any proceeding.

22.4 International Users

If you access our website from outside the UAE:

You are responsible for compliance with local laws
These Terms still apply
Governing law remains UAE law

23. Dispute Resolution

23.1 Informal Resolution

Before initiating formal proceedings:

Provide detailed description of the issue
Allow us 30 days to resolve the matter
Most issues can be resolved informally

23.2 Mediation

If informal resolution fails:

Parties agree to attempt mediation
Mediation conducted in Dubai, UAE
Costs shared equally between parties
Mediation is non-binding

23.3 Arbitration

If mediation fails:

Disputes shall be resolved by binding arbitration
Arbitration conducted in Dubai, UAE
In accordance with Dubai International Arbitration Centre (DIAC) rules
Single arbitrator appointed by mutual agreement
Conducted in English language
Arbitrator’s decision is final and binding

23.4 Class Action Waiver

YOU AGREE THAT:

Disputes will be resolved on an individual basis only
You waive the right to participate in class actions
No consolidation of claims with other parties
No representative actions allowed

23.5 Small Claims

You may bring claims in small claims court if:

Claims qualify under small claims procedures
Claims remain in small claims court
Only individual claims (no class actions)

23.6 Exceptions

The following are excluded from arbitration:

Intellectual property disputes
Preliminary injunction requests
Claims brought in small claims court

24. Severability

If any provision of these Terms is found to be:

Invalid or unenforceable
Void or illegal
Contrary to law

Then:

That provision shall be severed from these Terms
Remaining provisions shall remain in full force
Invalid provision shall be replaced with a valid provision that achieves the same purpose

25. Entire Agreement

These Terms, together with:

Our Privacy Policy
Cookie Policy
Return Policy
Any additional terms for specific features

Constitute the entire agreement between you and Zamzam Perfumes regarding use of our website and services.

These Terms supersede:

All prior agreements
Negotiations or discussions
Understandings or representations

26. Changes to Terms

26.1 Right to Modify

We reserve the right to modify these Terms at any time:

Updates will be posted on this page
“Last Updated” date will be revised
Significant changes will be highlighted

26.2 Notification

For material changes:

Email notification to registered users
Prominent notice on website
30-day notice period for significant changes

26.3 Continued Use

Your continued use of our website after changes constitutes:

Acceptance of modified Terms
Agreement to be bound by new Terms
Waiver of any objections

26.4 Disagreement

If you do not agree to modified Terms:

Discontinue use of our website
Close your account
Request data deletion

27.3 Social Media

Connect with us:

TikTok: @zamzam_perfumes_official
TikTok: @zamzam_brothers_offical
Instagram: @zamzam_brothers_official
YouTube: ZAMZAM ELECTRONICS TRADING
Facebook: Muhammad Shakoor

Note: Official communications will come from verified accounts or official email domains only.

27.4 Response Time

We strive to respond:

Within 24 hours for general inquiries
Within 48 hours for technical issues
Within 72 hours for legal matters
Faster for urgent order-related questions

Acknowledgment

BY USING OUR WEBSITE, CREATING AN ACCOUNT, OR MAKING A PURCHASE, YOU ACKNOWLEDGE THAT:

✓ You have read these Terms and Conditions in full
✓ You understand all provisions
✓ You agree to be legally bound by these Terms
✓ You accept our Privacy Policy
✓ You are at least 18 years of age
✓ You will comply with all applicable laws
✓ You agree to our return and refund policies
✓ You understand product disclaimers and limitations
✓ You accept dispute resolution procedures

Thank You

Thank you for choosing Zamzam Perfumes, the official fragrance brand by Chota Bhai & Brha Bhai (Muhammad Shakoor and Abdul Ghafoor).

We are committed to providing you with:

100% authentic Arabian fragrances
Premium quality products
Exceptional customer service
Secure shopping experience
Fast worldwide shipping

Because love, like fragrance, should know no boundaries.

For the best shopping experience, we recommend:

Reading product descriptions carefully
Checking our FAQ section
Following us on social media for exclusive offers
Joining our newsletter for updates

Zamzam Perfumes
Official Fragrance Brand by Chota Bhai & Brha Bhai
Part of the Zamzam Family: Electronics | Properties | Perfumes